Refund policy

Days of May is happy to accept any return of purchase within 14 days from purchase. The items must be returned unworn, with the labels still attached and in the original packaging. The dispatch note must also be included.

Days of May offers competitive prices for our styles and we are unable to cover the costs of returned goods. This charge will be liable with the sender.

If the items that are returned have been worn or tampered with, a refund will not be issued, and the items will be returned to you.

A refund for your returned item(s) will be issued once we have received the parcel back in our warehouse and the parcel has been checked. Please allow up to 10 business days for a refund to be completed.

If you have any questions regarding returns or refunds, please complete the contact form on our contact us page.

Returns address: FAO: Days of May returns, Fairview, Balaclava Lane, Wadhurst, TN5 6EG

Promo & Discount Codes:

If you have a promo code, please ensure this is entered in the promo code bar provided within the payment page, at checkout.

Please ensure the discount has been applied to the total of your order before the completion of your order.

Days of May are unable to apply any promo code or discount once the order has been completed.

Days of May are entitled to withdraw any promo code offer at any time, without notice.

Days of May are unable to extend the expiry date on any promo or discount code.

If you have any issues using a live promo code, please contact us at via the contact us page and a member of the team will get back to you.

Making a change to an order:

If you have completed your order and wish to make amendments, please get in touch at the earliest opportunity via the contact form and we will try our best to make any changes as requested.

Please note if your order has already been ticked off for picking, we will be unable to make any changes to your order.

Payments:

Days of May accepts all major debit and credit cards, including, Visa, Master Card and Amex. Payment can also be made with ‘pay later in 30 days’ and ‘pay in 3 instalments’ options by Klarna.

Klarna Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB. Sveavägen 46, 111 34 Stockholm.

For Klarna’s full terms and conditions, please click here. To view Klarna’s website, please click here. 

 Your personal data is handled with the Klarna data protection law and in line with the information in Klarna’s privacy statement which can be found here.

Please note that Klarna is a separate system and company to Days of May Ltd. All purchases made through Klarna will be payable with which ever method of payment is chosen at time of purchase through the Klarna app and not Days of May directly. 

Any late payments with Klarna may affect your credit score, so please only chose this method of payment if you are able to keep up with any payments Klarna may require you to make.

Faulty items in the UK:

In the unlikely event that you receive faulty items from Days of May, please email us via the contact form with supporting files, and a member of the team will identify the fault get back to you regarding next steps.

Faulty items can be returned up to 2 months after purchase.

Faulty items outside of the UK

Please contact a member of our team to arrange a return via the contact form on our contact us page where a member of the team will get back to you.

Stock Availability:

If an item you wish to order is out of stock online, please make an enquiry via the contact form where we can advise an estimated time scale of this product being back in stock online.

Stock availability is what is available from our warehouse. Our stock count is updated after every purchase through our website. Days of May is under no obligation to ensure items are back in stock within a certain timeframe.

Days of May has the right to pull any stock from the website at any time, without notice.