Terms & Conditions

The use of ‘we’, ‘us’ and ‘our’ refer to Days of May Ltd. The use of ‘you’ and ‘your’ refers to you, the viewer of our website.

We own and operate the website and rights to www.daysofmay.co.uk trading as Days of May. We are a retail company and are registered under company number 12556146.

This document sets out the terms and conditions of purchasing through daysofmay.co.uk

Royal Mail strike action:

In the case Royal Mail issue a strike, please take the time to read our updates. These strikes mean your order may be delayed. Royal mail are not collecting orders on the dates listed and therefore orders placed on these dates will be collected the next working day. Please be sure to choose your delivery option taking this information into consideration. Days of May are unable to refund delivery fees and cannot be held liable for the delays of any orders due to these strikes. We apologise for any inconvenience caused.

For more information on the Royal Mail strike action please see their website 

Placing an order:

Once you have placed an order with Days of May Ltd through our website, you will receive an email notification to confirm we have received your order. If for any reason Days of May is unable to process the order you have purchased, we will be in contact with you via the email address provided at checkout to inform you as soon as possible.

When placing an order, you will be asked to agree to our terms and conditions. If you do not agree to these, we will unfortunately not be able to complete or process your order.

Delivery:

Days of May offers free standard UK delivery on orders over £140. A delivery charge is applicable for any order under this amount.

Days of May is entitled to change our free standard delivery threshold at any time, without notice.

Deliveries outside the UK are charged as stated on our website, at checkout.

Delivery charges that are applicable are stated at checkout. Please note if an order is cancelled after being shipped, the delivery charges are non-refundable.

UK standard deliveries are usually completed 3-5 business days from order completion (excluding Sundays, public and bank holidays) however, this is not guaranteed. You will be contacted directly if there will be a slight delay to your order.

Days of May offers 2-3 day express UK delivery if the order is completed before 1pm Monday-Thursday. (excluding bank and public holidays) A higher delivery charge is applicable for this delivery option.

Any orders that are completed after 1pm will be processed the next working day.

Days of May has the right to change or withdraw next day delivery options at any time, without notice.

Deliveries made to the EU are usually completed between 3-5 business days from order completion (excluding Sundays, Public and bank holidays) however, this can take up to 15 business das due to Brexit delivery delays outside the U.K. Deliveries made to the EU are also charged at a higher rate. This will be stated at checkout.

Days of May cannot guarantee that there will not be any duty fees if placing an order outside of the U.K. due to new Brexit delivery rules and regulations within the E.U. This also applies to worldwide shipping.

Deliveries made outside of the UK and EU are charged at £25. Orders will be packed and dispatched in the same time frame as orders to the U.K. However, delivery can take up to 18 working days due to delays at boarders and customs. 

Returns:

Days of May is happy to accept any return of purchase within 14 days from purchase. The items must be returned unworn, with the labels still attached and in the original packaging. The dispatch note must also be included.

Days of May offers competitive prices for our styles and we are unable to cover the costs of returned goods. This charge will be liable with the sender.

If the items that are returned have been worn or tampered with, a refund will not be issued, and the items will be returned to you.

A refund for your returned item(s) will be issued once we have received the parcel back in our warehouse and the parcel has been checked. Please allow up to 10 business days for a refund to be completed.

If you wish to return an item outside of the U.K, please contact us via hello@wearedaysofmay.co.uk before sending.

If you have any questions regarding returns or refunds, please complete the contact form on our contact us page.

Returns address: Days of May returns, Fair view, Balaclava Lane, Wadhurst, TN5 6EG

Promo & Discount Codes:

If you have a promo code, please ensure this is entered in the promo code bar provided within the payment page, at checkout.

Please ensure the discount has been applied to the total of your order before the completion of your order.

Days of May are unable to apply any promo code or discount once the order has been completed.

Days of May are entitled to withdraw any promo code offer at any time, without notice.

Days of May are unable to extend the expiry date on any promo or discount code.

If you have any issues using a live promo code, please contact us at via the contact us page and a member of the team will get back to you.

Making a change to an order:

If you have completed your order and wish to make amendments, please get in touch at the earliest opportunity via the contact form and we will try our best to make any changes as requested.

Please note if your order has already been ticked off for picking, we will be unable to make any changes to your order.

Payments:

Days of May accepts all major debit and credit cards, including, Visa, Master Card and Amex. Payment can also be made with ‘pay later in 30 days’ and ‘pay in 3 instalments’ options by Klarna.

Klarna Headquarters: Stockholm, Sweden. All rights reserved. Klarna Bank AB. Sveavägen 46, 111 34 Stockholm.

For Klarna’s full terms and conditions, please click here. To view Klarna’s website, please click here. 

 Your personal data is handled with the Klarna data protection law and in line with the information in Klarna’s privacy statement which can be found here.

Please note that Klarna is a separate system and company to Days of May Ltd. All purchases made through Klarna will be payable with which ever method of payment is chosen at time of purchase through the Klarna app and not Days of May directly. 

Any late payments with Klarna may affect your credit score, so please only chose this method of payment if you are able to keep up with any payments Klarna may require you to make.

Faulty items in the UK:

In the unlikely event that you receive faulty items from Days of May, please email us via the contact form with supporting files, and a member of the team will identify the fault get back to you regarding next steps.

Faulty items can be returned up to 2 months after purchase.

Faulty items outside of the UK

Please contact a member of our team to arrange a return via the contact form on our contact us page where a member of the team will get back to you.

Stock Availability:

If an item you wish to order is out of stock online, please make an enquiry via the contact form where we can advise an estimated time scale of this product being back in stock online.

Stock availability is what is available from our warehouse. Our stock count is updated after every purchase through our website. Days of May is under no obligation to ensure items are back in stock within a certain timeframe.

Days of May has the right to pull any stock from the website at any time, without notice.

Our products:

The images used on our website and social media are for illustrative purposes only. We make every effort to make the colours of our products as accurate as possible, however, we cannot guarantee that your computers display of these colours reflect that perfectly.

Price increases:

As a brand, we are delighted to offer quality garments at affordable prices. We are very proud to have our bodysuits are made entirely in London. This comes with many benefits such as lower carbon footprint with deliveries, an environment that excels national working standards and zero waste policies, but also comes with higher CTM prices as apposed to having garments made in countries such as Turkey, Portugal & China.

We are based at the lower end of profit margins guidelines within our industry. We believe that just because something is of high quality, it should still be affordable to the majority. The only time price increases may occur, is if our costs are increased with materials or manufacturing. We aim to always offer fair pricing and if price increases to happen, it will be by a little as possible.